18k IT Services
The Method
At 18k, we provide services that are scalable to the needs of your organization. Do you need a Wireless Engineer because your coverage is spotty? Okay, sure. Phone system giving you trouble? No problem, we have you covered. Our Project Leaders are skilled IT professionals that can help you shape the solutions you need into a tangible project, and apply the appropriate professionals to the team. Our Project Leaders stay with your project throughout delivery to ensure you are satisfied with the results. We stay ready to help achieve your next technology initiative.
Listen
Every business has different needs. We listen to our customers to understand what technology challenges are presented by their environment.
Discover
We perform a thorough discovery of the business systems for review and consideration.
Plan
We develop a complete strategy to achieve the desired goals and roadmap the steps to completion.
Innovate
We look for ways to innovate for ease of use and cost reduction to incorporate into overall plans.
Maintain
We design a comprehensive maintenance schedule tailored to the demands of our customers needs. Not every business needs a full time IT staff. We provide the services you need at a cost you can afford.
Improve
Once the technology foundation is stable the sky is the limit for your business. We have products, services and partners to provide solutions that improve business operations.